SupportContinuous Commitment to Every Customer

Frequently Asked QuestionFocusing on fluid equipment products

• 1.Are you factory or trading company?

  We are factory and with Export Right. It means factory + trading.

• 2. How can I get a quotation?

  Leave us a message with your purchase requests and we will reply you within one hour on working time. And you may contact us directly by email or any other instant chat tools in your convenient.

• 3. Can I get a sample to check the quality?

  We are glad to offer you samples for test. Leave us a message of the item you want and your address. We will offer you sample packing information, and select the best way to deliver it.

• 4. Can you do OEM for us?

  Yes, we warmly accept OEM orders.

• 5. What services can we provide?

  Accepted Delivery Terms: FOB,CIF,CFR,EXW;
  Accepted Payment Currency: USD, EUR, CNY;
  Accepted Payment Type: T/T, L/C, WEST UNION;
  Language Spoken: English, Chinese

• 6. What is the minimum order quantity?

  Our MOQ is 1carton.

• 7. What is your delivery time?

  A: Normally, our delivery time is within 30 days after confirmed.

• 8. Can you help to design the packaging artworks?

  Yes, we have professional designer to design all the packaging artworks according to our customer's request.

• 9. What's the payment terms?

  We accept T/T (30% as deposit, and 70% against copy of B/L) and other payment terms.

• 10. How many days you need for prepare sample and how much?

  10-15days. There is no extra fee for sample and free sample is possible in certain condition.

• 11. What's your advantage?

  We focus on stainless steel pipe fittings and valves manufacturing for over 15years, most of our customers are brands in Europe and North America, that is to say we also have accumulated 15years OEM experience for premium brands.

• 12. Can you give warranty of your products?

  Yes, we provide one year limited warranty.

• 13. What certification you have?

  We have CE,and ISO Certificate.

• 14. Can I visit your factory?

  Warmly welcome to visit our factory!